Communicating with recruiters

You have followed all the advice out there and made the best application possible, so naturally you’re all set to get called for an interview or assessment centre.

But it is possible to give the recruiter a feeling of “buyer’s remorse” straight away if you’re not careful. Communication with employers needs to show off your professional side from the very start. So this week we’re going to give some advice to make sure your recruiter doesn’t regret inviting you to interview or assessment centre before it even starts.

First up, the recruiter may well want to speak to you to invite you to interview. It’s well known that the actual phone app is one of the least used. If you haven’t changed your voicemail message from the joke one you set up years ago and you get so many PPI calls that you don’t ever check your messages… you could well miss out. For once, it could well be worth answering those “unknown number” calls that normally get rejected.


The time between a successful application and the interview might include a little bit of backwards and forwards as you arrange the timing or which assessment centre date you will attend. Always keep your communication textbook-professional.

Recruiters are hyper-sensitive to picking up typos, bad spelling/grammar/punctuation and even though you eliminated them from your application, if they are littered through your emails as you try to confirm the timing, the recruiter will already start to form a negative opinion of you.

If spelling and grammar are not natural gifts for you, then get a reliable friend or family member to look at your communications before you send them.


To make sure you are giving the best impression of yourself in the run up to an interview, think not only about the style of your communication and making it professional, but also think about what is a professional time to respond.

Getting back to a recruiter promptly is always a good idea, but if you have had a long revision session in library, hold off from sending that email – better to send during working hours than very late in the evening. The chances of making a dreaded typo definitely goes up when you are tired and you don’t really want the recruiter thinking you were only getting back to them after a night out.


As you have lined up an interview or assessment centre, you have probably already gone through a process of cleaning up your digital footprint. But the time before an interview isn’t one to be broadcasting.

If you are looking for advice, it is probably best to go old-school and speak to a friend, trusted family member, or one of our lovely careers advisers in person.


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